Table 3. Side-Step – Customization Level

Customization Level Description
Design Customer collaborates directly with the manufacturer to co-create product specifications.
Production Products are manufactured to match exact customer specifications with limited flexibility.
Assembly Customers influence the combination of standardized modules to create a tailored product.
Additional Custom Work and Service Post-manufacture modifications or value-added services are applied to enhance customization.
Packaging and Distribution Customization is limited to packaging or delivery preferences (e.g., personalized wrapping, scheduling).
Applicability Products are inherently adaptable, allowing users to modify functionality post-purchase without production changes.